WOM Colombia: how it works and how to recharge

Everything you need to top up a WOM Colombia line from abroad - how the operator works, its services and step-by-step recharging.

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About WOM

The newest nationwide network

WOM is the most recent operator to launch its own mobile network in Colombia, starting commercial service in 2021 after acquiring spectrum in the country.

Data-oriented offers

WOM built its offer around data, and its prepaid products often lead with gigabytes rather than minutes.

Growing coverage

As the newest network, WOM's own coverage is still expanding. Ask the recipient whether WOM works well where they live before switching them to it.

What you can send to a WOM line

Top-ups add prepaid balance the recipient can use across WOM's calls, texts and data offers.

Airtime and balance

Add prepaid balance to a WOM line. The recipient uses it according to WOM's standard rates.

Data packages

When WOM publishes data products, they appear alongside the balance options at checkout with their live description.

Bundles

Some products combine minutes and data in one package. Read the live description to see what each option includes.

How to recharge a WOM Colombia number

1

Choose WOM

Select WOM as the operator for the recharge.

2

Enter the number

Type the recipient's ten-digit Colombian mobile number with its +57 code.

3

Pick a product

Choose an available balance, data or bundle option.

4

Pay securely

Pay by card and keep the confirmation until the recipient verifies delivery.

Recharge WOM from abroad

You pay in your local currency with your own card; the WOM line receives the product in Colombia.

From the United States

Pay in US dollars with a US card and the WOM line is topped up in minutes.

From Spain

Pay in euros with a Spanish card without needing a Colombian account or local payment method.

From Chile

Pay with a Chilean card in local currency to keep a WOM number funded across the border.

How you pay

Debit and credit cards

Pay for WOM top-ups with major cards in your own currency, processed securely at checkout.

No local account needed

You do not need a Colombian account - just the recipient's active WOM number.

WOM Colombia questions

How do I recharge a WOM Colombia number?

Choose WOM, enter the Colombian number with its +57 code, pick an amount and pay with your card. The credit normally reaches the line within minutes.

How do I know the number is really on WOM?

Ask the recipient. Colombia has mobile number portability, so a number can keep its digits after moving to another network and the prefix does not identify the operator.

What does a Colombian mobile number look like?

Ten digits starting with 3, written with the +57 country code. Confirm the full number with the recipient before paying.

Are WOM products mostly data?

WOM's offer leans towards data, but the exact products available at any moment are the ones shown at checkout with their live description.

How long does a WOM top-up take?

Most are applied within minutes, though delivery time can vary with the operator's network.

What if I sent the top-up to the wrong number?

A delivered top-up cannot be reversed, so check the number before paying. If something looks wrong with the order, contact us with the confirmation.