Part of America Movil
Claro is the Colombian network of America Movil, one of Latin America's largest telecom groups. It carries the Claro brand used across the region and grew out of the operator formerly known as Comcel.
Claro Colombia: how it works and how to recharge
Everything you need to top up a Claro Colombia line from abroad - how the operator works, its services and step-by-step recharging.
Recharge Claro nowAbout Claro
Nationwide coverage
Claro runs mobile coverage reaching cities and smaller towns across Colombia, and is one of the country's main mobile operators.
Prepaid and data
Many Claro users are on prepaid plans, topping up balance and data as needed. International top-up is a common way relatives abroad keep a Claro line funded.
What you can send to a Claro line
Top-ups add prepaid balance the recipient can use across Claro's calls, texts and data offers.
Airtime and balance
Add prepaid balance to a Claro line for calls and texts. The recipient uses it according to Claro's standard rates.
Data packages
When Claro publishes data products, they appear alongside the balance options at checkout with their live description.
Bundles
Some products combine minutes and data in one package. Read the live description to see what each option includes.
How to recharge a Claro Colombia number
1
Choose Claro
Select Claro as the operator for the recharge.
2
Enter the number
Type the recipient's ten-digit Colombian mobile number with its +57 code.
3
Pick a product
Choose an available balance, data or bundle option.
4
Pay securely
Pay by card and keep the confirmation until the recipient verifies delivery.
Recharge Claro from abroad
You pay in your local currency with your own card; the Claro line receives the product in Colombia.
From the United States
Pay in US dollars with a US card and the Claro line is topped up in minutes.
From Spain
Pay in euros with a Spanish card without needing a Colombian account or local payment method.
From Chile
Pay with a Chilean card in local currency to keep a Claro number funded across the border.
How you pay
Debit and credit cards
Pay for Claro top-ups with major cards in your own currency, processed securely at checkout.
No local account needed
You do not need a Colombian account - just the recipient's active Claro number.
Claro Colombia questions
How do I recharge a Claro Colombia number?
Choose Claro, enter the Colombian number with its +57 code, pick an amount and pay with your card. The credit normally reaches the line within minutes.
How do I know the number is really on Claro?
Ask the recipient. Colombia has mobile number portability, so a number can keep its digits after moving to another network and the prefix does not identify the operator.
What does a Colombian mobile number look like?
Ten digits starting with 3, written with the +57 country code. Confirm the full number with the recipient before paying.
How long does a Claro top-up take?
Most are applied within minutes, though delivery time can vary with the operator's network.
Can I send data instead of balance?
It depends on what Claro publishes at that moment. Available data packages appear next to the balance options once you select the operator.
What if I sent the top-up to the wrong number?
A delivered top-up cannot be reversed, so check the number before paying. If something looks wrong with the order, contact us with the confirmation.
Continue with Claro
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