Movistar Colombia: how it works and how to recharge

Everything you need to top up a Movistar Colombia line from abroad - how the operator works, its services and step-by-step recharging.

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About Movistar

Part of Telefonica

Movistar is the Colombian network of Telefonica, the Spanish telecom group. The same Movistar brand is used in Spain and across several Latin American markets.

Nationwide coverage

Movistar runs mobile coverage across Colombian cities and towns, and is one of the country's main mobile operators.

Prepaid and data

Many Movistar users are on prepaid plans, topping up balance and data as needed. International top-up is a common way relatives abroad keep a Movistar line funded.

What you can send to a Movistar line

Top-ups add prepaid balance the recipient can use across Movistar's calls, texts and data offers.

Airtime and balance

Add prepaid balance to a Movistar line for calls and texts. The recipient uses it according to Movistar's standard rates.

Data packages

When Movistar publishes data products, they appear alongside the balance options at checkout with their live description.

Bundles

Some products combine minutes and data in one package. Read the live description to see what each option includes.

How to recharge a Movistar Colombia number

1

Choose Movistar

Select Movistar as the operator for the recharge.

2

Enter the number

Type the recipient's ten-digit Colombian mobile number with its +57 code.

3

Pick a product

Choose an available balance, data or bundle option.

4

Pay securely

Pay by card and keep the confirmation until the recipient verifies delivery.

Recharge Movistar from abroad

You pay in your local currency with your own card; the Movistar line receives the product in Colombia.

From the United States

Pay in US dollars with a US card and the Movistar line is topped up in minutes.

From Spain

Pay in euros with a Spanish card without needing a Colombian account or local payment method.

From Chile

Pay with a Chilean card in local currency to keep a Movistar number funded across the border.

How you pay

Debit and credit cards

Pay for Movistar top-ups with major cards in your own currency, processed securely at checkout.

No local account needed

You do not need a Colombian account - just the recipient's active Movistar number.

Movistar Colombia questions

How do I recharge a Movistar Colombia number?

Choose Movistar, enter the Colombian number with its +57 code, pick an amount and pay with your card. The credit normally reaches the line within minutes.

Can I send data instead of balance?

It depends on what Movistar publishes at that moment. Available data packages appear next to the balance options once you select the operator.

How do I know the number is really on Movistar?

Ask the recipient. Colombia has mobile number portability, so a number can keep its digits after moving to another network and the prefix does not identify the operator.

What does a Colombian mobile number look like?

Ten digits starting with 3, written with the +57 country code. Confirm the full number with the recipient before paying.

How long does a Movistar top-up take?

Most are applied within minutes, though delivery time can vary with the operator's network.

What if I sent the top-up to the wrong number?

A delivered top-up cannot be reversed, so check the number before paying. If something looks wrong with the order, contact us with the confirmation.