Part of Millicom
Tigo is the Colombian network of Millicom, which runs the Tigo brand across several Latin American markets. In Colombia the operation was built together with UNE.
Tigo Colombia: how it works and how to recharge
Everything you need to top up a Tigo Colombia line from abroad - how the operator works, its services and step-by-step recharging.
Recharge Tigo nowAbout Tigo
Mobile and fixed services
Beyond mobile lines, Tigo also offers fixed services in Colombia. A mobile top-up applies only to the prepaid mobile line.
Prepaid and data
Prepaid lines are topped up with balance and data as needed, which is why relatives abroad often send recharges directly.
What you can send to a Tigo line
Top-ups add prepaid balance the recipient can use across Tigo's calls, texts and data offers.
Airtime and balance
Add prepaid balance to a Tigo line for calls and texts. The recipient uses it according to Tigo's standard rates.
Data packages
When Tigo publishes data products, they appear alongside the balance options at checkout with their live description.
Bundles
Some products combine minutes and data in one package. Read the live description to see what each option includes.
How to recharge a Tigo Colombia number
1
Choose Tigo
Select Tigo as the operator for the recharge.
2
Enter the number
Type the recipient's ten-digit Colombian mobile number with its +57 code.
3
Pick a product
Choose an available balance, data or bundle option.
4
Pay securely
Pay by card and keep the confirmation until the recipient verifies delivery.
Recharge Tigo from abroad
You pay in your local currency with your own card; the Tigo line receives the product in Colombia.
From the United States
Pay in US dollars with a US card and the Tigo line is topped up in minutes.
From Spain
Pay in euros with a Spanish card without needing a Colombian account or local payment method.
From Chile
Pay with a Chilean card in local currency to keep a Tigo number funded across the border.
How you pay
Debit and credit cards
Pay for Tigo top-ups with major cards in your own currency, processed securely at checkout.
No local account needed
You do not need a Colombian account - just the recipient's active Tigo number.
Tigo Colombia questions
How do I recharge a Tigo Colombia number?
Choose Tigo, enter the Colombian number with its +57 code, pick an amount and pay with your card. The credit normally reaches the line within minutes.
How do I know the number is really on Tigo?
Ask the recipient. Colombia has mobile number portability, so a number can keep its digits after moving to another network and the prefix does not identify the operator.
What does a Colombian mobile number look like?
Ten digits starting with 3, written with the +57 country code. Confirm the full number with the recipient before paying.
Does a top-up work for Tigo fixed services?
No. A mobile top-up applies to the prepaid mobile line only, not to fixed services.
How long does a Tigo top-up take?
Most are applied within minutes, though delivery time can vary with the operator's network.
What if I sent the top-up to the wrong number?
A delivered top-up cannot be reversed, so check the number before paying. If something looks wrong with the order, contact us with the confirmation.
Continue with Tigo
Recharge Tigo nowGo to the Tigo recharge page and send a top-up in a few steps.Claro guideHow Claro Colombia works and how to recharge it from abroad.Movistar guideHow Movistar Colombia works and how to recharge it from abroad.WOM guideHow WOM Colombia works and how to recharge it from abroad.Virgin Mobile guideHow Virgin Mobile Colombia works and how to recharge it from abroad.Colombia promotionsSee active mobile promotions and bonuses when available.Blog and guidesRead step-by-step guides on recharging Colombia from abroad.