A mobile virtual operator
Virgin Mobile Colombia is a virtual operator: it sells its own plans and prepaid products but does not run its own network, using a host operator's coverage instead.
Virgin Mobile Colombia: how it works and how to recharge
Everything you need to top up a Virgin Mobile Colombia line from abroad - how the operator works, its services and step-by-step recharging.
Recharge Virgin Mobile nowAbout Virgin Mobile
Prepaid focused
Its offer is built mainly around prepaid packages, which is why sending a top-up from abroad is a practical way to keep a line active.
Choose it explicitly
A Virgin Mobile line is not recharged by selecting the host network. Pick Virgin Mobile as the operator so the product reaches the right account.
What you can send to a Virgin Mobile line
Top-ups add prepaid balance the recipient can use across Virgin Mobile's calls, texts and data offers.
Airtime and balance
Add prepaid balance to a Virgin Mobile line. The recipient uses it according to the operator's standard rates.
Data packages
When Virgin Mobile publishes data products, they appear alongside the balance options at checkout with their live description.
Bundles
Some products combine minutes and data in one package. Read the live description to see what each option includes.
How to recharge a Virgin Mobile Colombia number
1
Choose Virgin Mobile
Select Virgin Mobile as the operator, not the host network.
2
Enter the number
Type the recipient's ten-digit Colombian mobile number with its +57 code.
3
Pick a product
Choose an available balance, data or bundle option.
4
Pay securely
Pay by card and keep the confirmation until the recipient verifies delivery.
Recharge Virgin Mobile from abroad
You pay in your local currency with your own card; the Virgin Mobile line receives the product in Colombia.
From the United States
Pay in US dollars with a US card and the Virgin Mobile line is topped up in minutes.
From Spain
Pay in euros with a Spanish card without needing a Colombian account or local payment method.
From Chile
Pay with a Chilean card in local currency to keep a Virgin Mobile number funded across the border.
How you pay
Debit and credit cards
Pay for Virgin Mobile top-ups with major cards in your own currency, processed securely at checkout.
No local account needed
You do not need a Colombian account - just the recipient's active Virgin Mobile number.
Virgin Mobile Colombia questions
How do I recharge a Virgin Mobile Colombia number?
Choose Virgin Mobile, enter the Colombian number with its +57 code, pick an amount and pay with your card. The credit normally reaches the line within minutes.
Can I recharge it by choosing the host network instead?
No. Even though Virgin Mobile runs on another operator's coverage, the top-up must be sent to Virgin Mobile for it to reach the line.
How do I know the number is on Virgin Mobile?
Ask the recipient. Colombia has mobile number portability, so the prefix does not identify which operator a number belongs to.
What does a Colombian mobile number look like?
Ten digits starting with 3, written with the +57 country code. Confirm the full number with the recipient before paying.
How long does a Virgin Mobile top-up take?
Most are applied within minutes, though delivery time can vary with the network.
What if I sent the top-up to the wrong number?
A delivered top-up cannot be reversed, so check the number before paying. If something looks wrong with the order, contact us with the confirmation.
Continue with Virgin Mobile
Recharge Virgin Mobile nowGo to the Virgin Mobile recharge page and send a top-up in a few steps.Claro guideHow Claro Colombia works and how to recharge it from abroad.Movistar guideHow Movistar Colombia works and how to recharge it from abroad.Tigo guideHow Tigo Colombia works and how to recharge it from abroad.WOM guideHow WOM Colombia works and how to recharge it from abroad.Colombia promotionsSee active mobile promotions and bonuses when available.Blog and guidesRead step-by-step guides on recharging Colombia from abroad.