How to send an international recharge step by step

What you need before you start

Only two things are required: the destination number in international format and a valid payment method. You do not need to know the recipient's plan or ask them for anything: the recharge is credited to the line, not to an account.

The number is written with the country code in front, without local trunk zeros or spaces. If you copy it from your phone's contacts, check that it does not carry international dialling prefixes such as 00 or 011: the form expects international format with the plus sign.

• Destination number with country code, for example +53 for Cuba or +58 for Venezuela.
• Destination country, which determines the operators and products shown.
• A payment method accepted in your country of residence.
• A RecargaDoble account, created without a password during the process.

How to choose the right product

When you enter the number we detect the operator and load its live catalogue. There are four product families and not all of them exist in every destination: airtime, data packages, bundles that combine data with minutes and messages, and travel eSIM.

Airtime is the most flexible option because the recipient decides what to spend it on. A data package or a bundle goes further when you know what they need: for the same amount it usually delivers more gigabytes or minutes than plain airtime. Each product card shows what it includes and how long it lasts before you add it.

• Airtime: the recipient decides how to use it, with no package expiry.
• Data: gigabytes with a validity set by the operator.
• Bundles: data, minutes and SMS in a single product.
• eSIM: a data line for travelling, with no physical SIM swap.

Payment and what you are charged

Before paying you see a summary with the product, the destination number, the service fee and the total. That total is exactly what your payment method is charged: nothing is billed later and nothing is charged separately.

If it is your first purchase or the payment shows an unusual signal, an extra verification may be requested before delivery. It is a security step that protects both the payer and the recipient; the payments guide explains when it happens and how it is resolved.

What happens after you pay

As soon as the payment is approved, the order goes out to the destination operator. Most recharges are credited within seconds and you get the confirmation email with the operation reference.

The status of every send stays in My transactions, with the operator, the product delivered, the amount paid and the reference. That reference is the only detail we need to review a case: never share screenshots containing your card details.

The five steps of a send

The full flow, from the home screen to the confirmation in your inbox.

1. 1Pick the destination countrySelect the country the recharge is going to. The list only shows destinations with operators and products live right now.
2. 2Enter the numberType the number in international format. We detect the operator automatically and show it for you to confirm.
3. 3Select the productCompare airtime, data and bundles from the detected operator. Each card states what it delivers and how long it lasts.
4. 4Review the summary and payCheck number, product and total with the fee included. Then sign in with a one-time code and complete the payment.
5. 5Get the confirmationThe recharge goes out to the operator and the receipt with its reference reaches you. The status is stored in My transactions.

Check before you pay

Thirty seconds of review prevent 90% of the cases that reach support.

• The number carries the country code and no leftover dialling prefixes.
• The operator shown is the one on the line, especially if it was ported.
• The product delivers what you expect: airtime, data or a bundle.
• The total includes the fee and matches what you intend to pay.
• Your email is correct: that is where the receipt with the reference lands.

Questions about sending